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Shipping & Delivery

SHIPPING & HANDLING

We ship to most countries worldwide via USPS for all domestic and international packages.

Shipping & Handling Charges are as follows:

Free shipping for all states within the USA

Low rate shipping internationally - please view the shipping fees on the shipping calculator when you checkout

If you would like to track your shipment (US only), please click on the tracking number in your Account information. Alternatively, visit this link: https://www.usps.com/shipping/trackandconfirm.htm

BomiBox subscription boxes are delivered monthly between the middle/end of the month in waves. All subscribers will be notified via email once shipping has begun.

INTERNATIONAL SHIPPING

Please note: International subscribers might wait longer (generally 7-14 Business days) to receive their BomiBoxes as we ship from the US.

If there are any customs delays in your country, your subscription might have renewed in that period. If boxes have already shipped and 3 weeks has passed and you still have not received yours, please email us at hi@bomibox.com so we can follow up for you.

LOST/STOLEN PACKAGES & CUSTOMS

Please note: We are not responsible for any lost or stolen packages, any packages returned or delayed by USPS, shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back end charges once the package has exited the United States. 

DELIVERY TIMES

Delivery time within the United States is 3-6 days, and 7-14 business days internationally. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back end charges once the package has exited the United States.

PAYMENT INFORMATION

We accept MasterCard, Visa and American Express. Paypal coming soon!

REFUND INFORMATION

If you wish to return a box, or anything is damaged please contact us at hi@bomibox.com for return information. Please note that you will pay for the return shipping and we will refund you once the package is received back with all products and free gifts in its original unopened condition.

For international boxes, if you do not accept the delivery of your box and it is returned to us, we will not be able to refund you on the shipping or return shipping. We will however refund you on the subscription cost of your box.