BomiBox is a Korean Beauty Box monthly subscription filled with 8 full OR deluxe sample sized Korean skincare, makeup, beauty & body products. We also have one off gift boxes that do not renew and individual products in our online store.
You accept any valid credit card and Paypal. We have no visibility of your credit card information.
We offer free shipping to the US only.
We ship worldwide. To see international shipping rates, you can click on the subscribe button, once you put in your address, the shipping will automatically be calculated. We offer international tracking.
Yes. Provided we have not yet shipped out your product, you are able to change your details.
Yes - just log into your account and cancel your subscription. If you simply want to skip a month and not cancel you can also do that. If you experience any difficulties, just drop us an email at firstname.lastname@example.org. You will receive a confirmation of your cancellation,
We ship out once a month, at the end of the month. We will send an email confirmation to you once your box shipped out.
Yes. You will receive notification that your order has been shipped.
Check your tracking number on your account, or you can follow up with your local post office. You can also pop us an email directly at email@example.com and we will follow up and let you know.
We work with many trusted and authentic Korean beauty brands. We test and select brands that are popular, cult favorites, underground secrets, trending or new discoveries. Brands we have included in past boxes have included: Skinfood, Innisfree, Etude House, COSRX, Leaders, Mediheal, Innisfree, Nature Republic, Hemish, My Beauty Diary, Missha, Dearpacker, Benton, Holika Holika, It's Skin, Klavuu, Son & Park, Elizavecca, Mizon, Secret Key, SNP and many more.
Yes, just select the option for "Gift" on the final checkout page. Your payment details will be used, but you can add the gift recipient's address for delivery and add a gift message. You can choose whether to send just one box, or a renewing subscription. The recipient will also receive an email with a gift notification if you add the recipient's email address.
You will be billed as soon as you subscribe for your first box, and then on the last day of the month, at the end of the period you selected. E.g. If you selected a monthly option, you'll be billed at the end of every month. If you selected a 3 month option, you will be billed for a total of 3 months every 3 months.
Yes. If you are not happy with your box, you can ship the box and all unused, unopened products back to us at the return address provided and we will refund your subscription fee and return shipping once we receive it.
Please note that all products must be returned in their original, unopened and unused condition, including free gifts, samples, marketing material. If any items are not returned or determined to have been opened, we will deduct our cost price of the product from your refund.
The shipping fee for the return of the box will be covered by us, please send us a copy of the invoice for shipping with tracking number. Once we receive the returned box, a refund will automatically be applied and paid back into the original card you paid with.
Yes. Please click on the "Bloggers" link on the Connect link menu for more information.
If you are Blogger or social media enthusiast, please visit the Bloggers link at the CONNECT link on the top menu for more information.
We order a set amount of products from Korea in order for it to arrive in the US in time. This means our available stock can sell out quite fast. The cut off date for subscriptions is the 30th of every month for the following month's box or when boxes are sold out.
If you subscribe after the 30th or boxes are sold out, then your first box will be the following month. E.g. If you subscribe before the 30th October, you will receive a November box, if you subscribe after 30 October your first box will be the December box.
Should we receive any cancellation, we will add you to the earlier shipment on a first come first serve basis.
In the US, delivery takes 2-6 days.
International orders can take 7-14 business days depending on your country and also on any customs procedures that are out of our control. For international orders, you might receive your box after the subscription renewal/rebill date.
International Tracking- Please note that we offer international tracking. If for any reason your package is delayed, you can follow up with your local post office with the tracking number on the tracking screen or contact us and we will assist you.
Yes - all our products are 100% authentic and imported directly from the manufacturers in South Korea.
Shipping to international destinations is based on your country. It ranges from $12 to $25 depending on your country. Shipping rates are subject to change (higher or lower) based on the pricing we receive from USPS and our international carriers. You will receive notice if this is the case.
No problem! Just drop us an email and we will refund you. The refund request is sent to your bank immediately. You will receive the money back into your account approximately 5–10 business days after the date on which the refund was initiated. (This is dependent on your bank.)
Note that refunds may appear in the form of a reversal.
Yes! Just login to your BomiBox account via your order confirmation email and select the "Skip Month" renewal. You will not be charged for the next month's box and will not receive a box. Your subscription will commence the month after until you skip again or cancel. You can skip as many months as you want whenever you want. You can also cancel at any time and reactivate at anytime.
Yes you can.
You will receive an English information card with each BomiBox. For ingredient analysis, visit http://www.cosdna.com for a complete analysis of all ingredients in each product.
If you represent a brand or have a business enquiry, please send an email directly to our founder at firstname.lastname@example.org.
If you would like to collaborate with us, please send an email to email@example.com. If you are a blogger interested in a collaboration, please see the Bloggers link on the CONNECT link on the top menu.
We don't include the value of the products in the BomiBox as the purpose of the box is to be like a gift to yourself and almost no one includes the value of gifts when they give one.
In the information age, value has also become subjective with so many sites offering the same product for different prices, with some following the Manufacturer's Suggested Retal Price, others for lower prices excluding shipping and others for higher prices including shipping. Even so, with all the given scenarios, the BomiBox value still surpasses the cost of your subscription per month.
Depending on the products for that month, you can estimate each product at anything from 1.5 - 3 times the value of what you're paying for your BomiBox subscription per month.
Korean beauty fans (ourselves included) are adept at price cross checking so we can save money even when splurging on our skincare needs. This is why we'd never stuff the BomiBox with cheap generic products that costs $0.20c then claim the value to be $5.00. We prefer to stuff the BomiBox with not just quality, value, authentic and respected Korean brands, but also products we're actually using, testing, discovering, loving, lusting and are just downright awesome.
No problem! Just drop us an email at firstname.lastname@example.org and we'll get back to you.