Estimated Shipping Date: Please note boxes always ship at the end of the month. If you order before the 15th of the month, or before we are sold out, you will receive the same month's box or bag. If you order after the 15th or when we are sold out, you will receive the following month's box or bag. Notifications with tracking will be sent out once yours ships.
Please note, we are not responsible for any lost or stolen packages, incorrect delivery addresses, any packages returned or delayed by USPS, shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your state or country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package is shipped to you.
WHEN DOES BOMIBOX SHIP?
The BomiBox ships out once a month towards end of the month in waves.
NEW SUBSCRIBERS - WHEN WILL I RECEIVE MY FIRST BOMIBOX OR BOMIBAG?
If you order before the 15th or before we are sold out, the you will receive the same month's shipment, else you will receive the following month's shipment. The main webpage will be updated to which box/bag you will receive. If we have extras in stock, or we are not yet sold out, you may still receive the current month's shipment. You will receive an email with tracking once we start shipping your box.
Should we receive cancellations before the BomiBox ships out, we will place your order on the next shipment even if you ordered after sold out status.
We will always try to ship out all BomiBoxes by the estimated date, but please note shipping dates are estimates only and can be changed to later or earlier depending on stock arrival from South Korea and customs.
Please note: International subscribers might wait longer (generally 7-14 Business Days from the time you receive your tracking number) to receive their BomiBoxes as we ship from the US.
If there are any delays to your country, your subscription might have renewed in that period. If boxes have already shipped and 3 weeks has passed and you still have not received yours, please email us at firstname.lastname@example.org so we can follow up for you.
Please note, we are not responsible for any lost or stolen packages, any packages returned or delayed by USPS, shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back end charges once the package has exited the United States.
SHIPPING & HANDLING FEES
We ship to most countries worldwide via USPS for all domestic and international packages. Because we use USPS we are also able to ship to DPO.
Shipping & Handling Charges are as follows:
- Free shipping for all states within the USA
- International shipping rates are dependent on your country. Please view the shipping fees on the shipping calculator when you checkout. It is calculated based on your address.
- We are unfortunately not responsible for any customs fees incurred in your country as this is out of our control. In our experience most countries do not incur customs fees, but there are a few that do. It is best to check with your local post office if you are not sure.
TRACKING YOUR SHIPMENT (USA)
If you would like to track your shipment, please click on the tracking number in your Account information. Alternatively, visit this link: https://www.usps.com/shipping/trackandconfirm.htm and input your tracking number. Please allow 24-48 hours before the tracking number becomes live after receiving the shipment confirmation.
International customers can check their tracking in the link provided in the shipment confirmation email.
Delivery time within the United States is 3-8 days, and 10-15 business days internationally. Please keep in mind that during holidays or limited edition launches, this time may vary.
If you have any questions please drop pus a message. Thank you so much!