Question 1

What is Bomibox?

Accepted Answer

Bomibox is a monthly subscription service that delivers a curated selection of Korean beauty products directly to your doorstep. Each box contains a mix of full-size and deluxe sample-size products, including skincare, beauty and beauty tools, sourced from both well-known and emerging Korean brands.

Question 2

How much does Bomibox cost?

Accepted Answer

Bomibox offers three pricing options: Monthly at $39.99/month, 3-Month at $38.99/month (save $3), and 6-Month at $37.99/month (save $12). Each box contains $100-$150+ worth of authentic K-beauty products.

Question 3

What types of products can I expect in my Bomibox?

Accepted Answer

Each Bomibox contains 7-8 Korean beauty products including cleansers, toners, essences, serums, moisturizers, SPF, masks, exfoliators, BB creams, lip care, and beauty tools. All products are 100% authentic and sourced directly from South Korea.

Question 4

Are the products in Bomibox full-size or sample-size?

Accepted Answer

Bomibox includes 7-8 full-size and deluxe travel size products in every box. Unlike tiny single-use samples, our products offer multiple uses so you can truly experience and enjoy each item.

Question 5

Are all products authentic?

Accepted Answer

Absolutely! All Bomibox products are 100% authentic and sourced directly from South Korea. We work directly with Korean brands and authorized distributors to ensure every product is genuine.

Question 6

When will I receive my Bomibox?

Accepted Answer

Bomiboxes are shipped out at the end of every month. For US subscribers, your box will typically arrive within 3-5 business days after shipping. International shipping times vary but most boxes arrive within 10-20 business days.

Question 7

Is shipping free?

Accepted Answer

Yes! All US orders include FREE shipping. International shipping rates are calculated at checkout based on your location.

Question 8

Do you ship internationally?

Accepted Answer

Yes! We ship worldwide. International shipping rates vary by location and are calculated at checkout. Most international orders arrive within 10-20 business days.

Question 9

Can I skip a month or pause my subscription?

Accepted Answer

Yes, you can skip a month or pause your subscription by logging into your account and managing your subscription settings. Changes must be made before the 1st of the month to avoid being charged.

Question 10

How do I cancel my subscription?

Accepted Answer

To cancel, log into your account, navigate to subscription management, and click Cancel Subscription. Cancellations must be made before the 1st of the month to avoid being charged for the next box.

Question 11

Can I get a refund?

Accepted Answer

If you're not satisfied with your Bomibox, please contact our support team within 14 days of receiving your box. We offer full refunds for unopened boxes.

Question 12

What is a Korean skincare routine?

Accepted Answer

The Korean skincare routine focuses on layering products for maximum hydration and effectiveness. The basic routine includes double cleansing, toner, essence, serum, moisturizer, and SPF for daytime.

Question 13

How can I contact Bomibox customer support?

Accepted Answer

You can reach our customer support team at hi@bomibox.com or use the chat feature on our website. We strive to respond to all inquiries within 24-48 hours.

Question 14

Do you have an affiliate program?

Accepted Answer

Yes! We love working with content creators and K-beauty enthusiasts. Visit our affiliate page or contact us at hi@bomibox.com to learn about partnership opportunities.

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Still need help?

Got Questions?
We've Got Answers

Still need help?

Got Questions? We've Got Answers

What is Bomibox?

How much does Bomibox cost?

What types of products can I expect in my Bomibox?

Are the products in Bomibox full-size or sample-size?

Are all products authentic?

Can I customize my Bomibox?

Can I see what was in past boxes?

Can I gift a Bomibox subscription?

When will I receive my Bomibox?

Is shipping free?

Do you ship internationally?

Do I have to pay customs or import fees?

How do I track my order?

Can I skip a month or pause my Bomibox subscription?

How do I cancel my Bomibox subscription?

When am I charged for my subscription?

How can I update my shipping address or payment information?

How do I log in or reset my password?

Can I get a refund?

What if I am not satisfied with my Bomibox?

What is Bomibox's return policy?

What if my product arrived damaged or is missing?

What is a Korean skincare routine?

Is Bomibox good for sensitive skin?

Do you have products for acne-prone skin?

What products help with anti-aging?

How can I contact Bomibox customer support?

Do you have an affiliate or influencer program?

Still need help?

Got Questions? We've Got Answers

What is Bomibox?

How much does Bomibox cost?

What types of products can I expect in my Bomibox?

Are the products in Bomibox full-size or sample-size?

Are all products authentic?

Can I customize my Bomibox?

Can I see what was in past boxes?

Can I gift a Bomibox subscription?

When will I receive my Bomibox?

Is shipping free?

Do you ship internationally?

Do I have to pay customs or import fees?

How do I track my order?

Can I skip a month or pause my Bomibox subscription?

How do I cancel my Bomibox subscription?

When am I charged for my subscription?

How can I update my shipping address or payment information?

How do I log in or reset my password?

Can I get a refund?

What if I am not satisfied with my Bomibox?

What is Bomibox's return policy?

What if my product arrived damaged or is missing?

What is a Korean skincare routine?

Is Bomibox good for sensitive skin?

Do you have products for acne-prone skin?

What products help with anti-aging?

How can I contact Bomibox customer support?

Do you have an affiliate or influencer program?

Still need help?

Got Questions?
We've Got Answers

Got Questions?
We've Got Answers